Liquid Packaging Solutions - After Sale Services

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Address:
Liquid Packaging Solutions, Inc.
3999 E. Hupp Road, R-43
LaPorte, IN 46350

Phone:
1-219-393-3600

Toll Free:
1-888-393-3693

Fax:
1-219-393-5260

Home > After Sale Services

After Sale Services

AFTER SALE SERVICES

At Liquid Packaging Solutions, our relationships with our customers do not begin and end with the sale of packaging equipment. While we consult and assist in the planning stage, we also remain available once your packaging system is installed and running production in your facility.

TECHNICAL SUPPORT

Whether a packaging machine was manufactured by LPS, manufactured by an OEM or integrated into your system by LPS, our technicians are always available to assist you even after the equipment is installed and running production. During business hours, LPS technicians are available by phone, or even online via chat, to answer questions, walk a supervisor through machine set-up or troubleshoot packaging machine issues. If our customers need assistance, they no they need not hesitate to call!

ON SITE TRAINING & SERVICE

At LPS, we understand that businesses experience turnover. Initial training of a supervisor may mean nothing if that supervisor is gone within the year. Improper set-up of a machine can then lead to additional production issues. LPS technicians are available for additional training on the operation of packaging machinery if the need arises. In addition, for those issues that simply cannot be solved over the phone or the magic of the internet, LPS can dispatch a technician to the customer facility to get production back on track and make the necessary adjustments to the machine.

PARTS

Most packaging machines include some components that can be termed "wear parts". These parts are normally contact parts that will wear down and lose their usefulness over time, needing to be replaced. Liquid Packaging Solutions stocks a wide range of wear parts and replacement parts right in our facility. Our parts department can be reached during normal business hours or by sending and email to del@liquidpackagingsolution.com.

Technical Support and Parts Departments can both be reached Toll Free at 1-888-393-3693.

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